Alteration Information
Alteration Information
At Ora Ethnic, we know that fit is just as important as style. That’s why we offer two options at checkout to suit your needs: Standard and Alter.
🧵 Standard Option – Ready to Ship, No Alterations
If you select the Standard option when placing your order, your outfit will be sent exactly as shown in the listed size, with no alterations made. This is ideal for customers who prefer the standard sizing or plan to make their own adjustments later.
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Processing Time: Typically shipped within 1–2 business days
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Delivery Time: 2–4 business days across Canada
✂️ Alter Option – Customized Fit for You
If you choose the Alter option at checkout, we’ll make sure your outfit fits just right.
Here’s how it works:
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Post-order Email: After placing your order, you’ll receive a separate email from us requesting your measurements and any specific alteration details.
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Tailoring Process: Once we receive your measurements, our expert tailors will begin altering your outfit to your specifications.
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Timeline:
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Alteration Time: 5–8 business days
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Delivery Time (after alterations): 2–4 business days across Canada
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We tailor with care — whether it's adjusting the length, waist, sleeves, or overall fit. Our goal is to deliver your outfit looking beautiful and feeling made-for-you.
💡 A Few Things to Keep in Mind:
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Alteration requests must be submitted promptly after receiving the email to avoid delays.
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Customized (altered) orders are not eligible for returns or exchanges, as they are made to your specifications.
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If no measurements are submitted within 48 hours, we will contact you again. If we don’t hear back after multiple attempts, the order will be processed as Standard.
If you have any questions about alterations or need help submitting your measurements, feel free to reach out to our support team — we’re always happy to assist.
Ora Ethnic — Where your perfect fit begins.